We take great care in preparing and shipping your order with the attention it deserves.

 

Processing time
 

All orders are processed within 1–2 business days (Monday–Friday).

 

Shipping methods
 

Shipping is handled through our logistics partners.

At checkout, you will see:

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• Available delivery options

• Estimated delivery times

• Corresponding shipping fees

 

Order tracking
 

Once your order has been dispatched, you will receive a tracking link via email.

 

Delays
 

Camilia is not responsible for shipping delays caused by carriers. However, in case of issues, we will assist you. 

 

Lost or damaged parcels
 

If your parcel appears lost or damaged, contact us within 7 days at orders@camilia-intimates.com.