We take great care in preparing and shipping your order with the attention it deserves.

 

Processing time

All orders are processed within 1–2 business days (Monday–Friday).

 

Shipping methods

Shipping is handled in-house and with a variety of carriers depending on the destination.

At checkout, you will see:

• Available delivery options

• Estimated delivery times

• Corresponding shipping fees

 

Order tracking

Once your order has been dispatched, you will receive a tracking link via email.

 

Delays

Camilia is not responsible for shipping delays caused by carriers. However, in case of issues, we will assist you. So feel free to reach out at orders@camilia-intimates.com with your order number. 

 

Lost or damaged parcels

If your parcel appears lost or damaged, contact us asap at orders@camilia-intimates.com.